Question 1

How do I add or change the sports on my profile?

Accepted Answer

Go to your Profile. Select Edit Profile. Scroll to the My Sports section. Here, you can add new sports or remove existing ones.

Question 2

How can I reach more coaches if I've exceeded my subscription plan's outreach limit?

Accepted Answer

Easy! You can purchase additional credits at any time from the Purchase Credits page. Click on your name in the top right corner of the screen. Select Purchase Credits from the dropdown menu. You can buy as many credit packs as you need, but remember to use them within 90 days of your purchase.

Question 3

How can I change my subscription plan?

Accepted Answer

Click on your name in the top right corner of the screen. Select Account Settings from the dropdown menu. Go to Manage Subscription and choose your preferred plan.

Question 4

Is my profile visible to Athletes?

Accepted Answer

You can choose if your profile details are visible to other athletes by following these steps: Click on your name in the top right corner of the screen. Select Account Settings from the dropdown menu. Go to the Privacy & Security section. Use the toggle switch to change your profile visibility.

Question 5

How can I reach out to coaches?

Accepted Answer

To connect with coaches and send them your profile information, simply navigate to the Messages tab in the top navigation bar. From there, you can browse and connect with coaches from a wide range of schools.

Question 6

How do I create my NIL profile?

Accepted Answer

Once you're logged in to the platform, you can create or complete your NIL profile in two ways: Option 1: From your Profile Open your Profile and select the NIL section, then click Complete Your NIL Profile and fill in your information. Option 2: From the NIL tab Go to the NIL tab, available in the top navigation bar on desktop or in the sidebar menu on mobile. Open it to access your NIL profile and complete the required information. Don't forget to fill in the detailed information at the bottom of the page.

Question 7

How do I update my personal information?

Accepted Answer

To update your personal details: Go to Profile in the top navigation bar. On the left side of the screen, select Personal Details. Here you can edit and save your information.

Question 8

How can I change my password?

Accepted Answer

You have two options to change your password: Click on your name in the upper right corner of your screen. Select Account Settings. Under the General section, you'll find the option to change your password. Option 1: From the Login Page If you're logged out, click Forgot Password on the login screen and follow the prompts. Option 2: From Account Settings

Question 9

How can I add or delete videos and images for scouts?

Accepted Answer

To manage your uploaded videos and images: Click on Profile in the top navigation bar. Navigate to the Videos & Images section in the left sidebar. To delete a specific video or image, click the three dots (...) located in the files upper right corner, then select Delete.

Question 10

Can I share my profile with coaches outside of the app?

Accepted Answer

Our platform is designed to connect you directly with college coaches through our database. You don't need to share your profile externally; we handle the direct outreach for you. Go to the College Search section. Select the college you're interested in & navigate to the Coaches page for that college. Ensure you have the correct sport selected using the filter on the left side of the page. Click Send Scouting Report to the coach/coaches you want to contact and your profile information will be sent directly to their email.

Question 11

How can I see what's included in my subscription plan?

Accepted Answer

To view the details of your current subscription: Click on your name in the top right corner of the screen. Go to Account Settings. Navigate to the Manage Subscription page. Here, you'll find what features are included in your current plan.

Question 12

Public vs. Private Profiles

Accepted Answer

By default, all sections of your profile are public. However, you can easily adjust your privacy settings to control who sees your information. First, go to your profile. Navigate to the section you want to edit (e.g., Personal Details, Academic Details, My Sports, or NIL). Scroll down to see all the information you have entered. Next to each detail, you will find a toggle switch. Use it to make information public or private. NOTE: Many pieces of information within these sections have their own privacy settings. Go to the Upload Files section. After selecting a file, you will find a toggle switch in the bottom left corner. Use this switch to set the file as public or private before you complete the upload.

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